Data Protection

Goo111's Privacy Policy — Your Information Is Safe With Us

Goo111 is fully committed to protecting the personal information of users in Bangladesh. In this policy, we clearly explain what information is collected, how it is used, and what your rights are. Please read this policy carefully before using our platform.

Last Updated: January 2025

Encrypted Data No Selling of Data to Third Parties Secure Transactions Passwords Are Never Visible Mobile-First Security 24/7 Monitoring GDPR-Inspired Practices Option to Delete Your Account Encrypted Data No Selling of Data to Third Parties Secure Transactions Passwords Are Never Visible Mobile-First Security 24/7 Monitoring GDPR-Inspired Practices Option to Delete Your Account

What Information Is Collected and Why

Personal Identity Information

During registration, goo111 collects your name, mobile number, email address, and date of birth. This information is used solely for account verification and confirming your identity. Collecting your date of birth for age verification is part of our responsible gaming policy. We never sell or rent your personal information to third parties. All collected data is protected with industry-standard encryption technology.

Financial & Transaction Information

During deposits and withdrawals, we store the transaction amount, payment method, and transaction time. For transactions made through Bangladeshi mobile banking services such as bKash, Nagad, or Rocket, the information required for security purposes is collected. Full card numbers or PINs are not stored on our servers. Financial information is used solely for fraud prevention and legal compliance.

Usage Behavior & Cookies

We automatically collect information about which games you play, how long you spend on the platform, and which sections you use most. This data helps personalize your experience and improve the quality of the platform. We use cookies to keep your login session active and remember your preferences. You can manage cookies from your browser settings at any time, though some features may become limited as a result. We do not use third-party tracking cookies.

Device & Location Information

We collect your device type, operating system, IP address, and approximate location for security verification. This information enables us to detect unusual logins or suspicious activity. We never collect your precise GPS location. Device information is used solely for account security purposes and is not shared for any marketing purposes.

Your Rights & Our Responsibilities

You have full control over your data on goo111.

Right to Access Your Data

You can log in to your account at any time to view your stored information. If you have trouble accessing any information, please contact our support team. All personal information in your account is displayed with complete transparency. We believe the information belongs to you — we are simply its custodians.

Right to Correct Your Information

To correct inaccurate or outdated information, use your account settings or contact our support team directly. Identity verification may be required to change your name, mobile number, or email address. We process correction requests promptly. Keeping your information accurate further enhances the security of your account.

Right to Delete Your Data

Upon receiving an account closure request, we delete all data we are not legally required to retain. Financial transaction records may need to be kept for a specified period for legal reasons. To request account deletion, send an email to [email protected]. We aim to complete the process within seven business days.

Right to Opt Out of Marketing Communications

If you no longer wish to receive our promotional emails or messages, you can unsubscribe at any time. You can manage your notification preferences from your account settings. However, security and transaction-related messages cannot be disabled, as they are essential for your protection. We never send spam messages.

How We Protect Your Data

Goo111 uses SSL encryption, two-factor authentication, and regular security audits to protect your information. Our servers are housed in secure data centers, and only a limited number of staff can access sensitive data. In the event of any data breach, we are obligated to promptly notify affected users. Our privacy policy is regularly reviewed and updated to ensure it remains compliant with applicable laws. Your trust is our greatest asset, and protecting it is our highest priority.

Frequently Asked Questions About Privacy

No, goo111 can never directly view your password. We store passwords encrypted using industry-standard hashing methods, which means the original password is never stored anywhere. Even our technical staff cannot access your password. If you forget your password, we cannot recover it — we can only provide the option to set a new one. Your password is therefore entirely under your own control.

goo111 does not share your personal information with any third party for advertising or marketing purposes. However, limited information may be shared with relevant authorized parties for payment processing or legal compliance. Even in such cases, data is shared only to the minimum extent necessary and under strict contractual agreements. We do not sell data to data brokers or advertising networks. No information is shared with any government agency without a legal directive.

After receiving an account closure request, we delete all data we are not legally obligated to retain within a set timeframe. Financial transaction records may be retained for a specific period in accordance with regulatory requirements. Once your account is deleted, you will no longer be able to log in to the platform, and your data will be progressively removed from backups as well. This process typically takes seven to fourteen business days.

Yes, if there are significant changes to the privacy policy, we will send a notification to your registered email or mobile number. The date and details of the changes will be clearly stated at the top of this page under the "Last Updated" section. Continued use of the platform after any changes constitutes your acceptance of the new policy. We recommend reading the policy once after each update. If you have any objections to a change, please contact our support team.

Welcome to a Trusted Platform — Get Started Safely

Goo111 is committed to ensuring a transparent and safe entertainment experience for players in Bangladesh. Keeping your information secure is our responsibility, and we take it very seriously. If you have further questions, visit our FAQ page or register directly to get started.